Terms & Conditions
This Page
This page (together with our Cookies and Privacy Policy) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you. These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. By ordering any of our Products, you agree to be bound by these Terms. Please click on the button marked "I Accept" at the end of these Terms if you accept them. If you refuse to accept these Terms, you will not be able to order any Products from our site.
Disclaimer: All our products are food supplements. We do not claim to treat any medical conditions. Always consult your GP, especially if you are on medication. Do not consume if pregnant or breast-feeding. Supplements should not substitute a varied diet. This Agreement shall be governed by and construed in accordance with, English Law.
1. Our Products
1.1 The images of the Products on our site are for illustrative purposes only. The limitations of monitor capabilities and printers mean that the colour, dimensions, and packaging of the Products may vary from what is shown on our site.
1.2 All Products shown on our site are subject to availability. We will inform you by email as soon as possible if the Product you have ordered is not available, and we will not process your order if made.
2. How the contract is formed between you and us
2.1 For the steps you need to take to place an order on our site, please see our All Products page.
2.2 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the process.
2.3 After you place an order, you will receive an email from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 2.4.
2.4 We will confirm our acceptance by sending you an email that confirms the order and dispatch details. The contract between us will only be formed when we send you the Order Confirmation.
2.5 If we are unable to supply you with a Product, for example, because it is not in stock, no longer available, or there is an error in the price on our site, we will inform you by email and will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
3. Our right to vary these terms
3.1 We may revise these Terms from time to time in the following circumstances:
(a) Changes in how we accept payment from you; and
(b) Changes in relevant laws and regulatory requirements.
3.2 Every time you order Products from us, the Terms in force at that time will apply to the contract between you and us.
3.3 Whenever we revise these Terms, we will keep you informed and give you notice by stating that these Terms have been amended and the relevant date at the top of this page.
4. Our warranty for the Products and disclaimer
4.1 We warrant that the Products will correspond with the order at the time of the Dispatch Confirmation and shall be free from material defects on delivery.
4.2 The warranty in clause 4.1 does not apply to any defect in the Products arising from willful damage, abnormal storage or working conditions, accident, negligence by you or any third party, or failure to use the Products in accordance with the user instructions.
4.3 While we use reasonable efforts to include accurate and up-to-date information on this site, we make no warranty or representation regarding the accuracy or reliability of such information or material linked to or from the site. To the fullest extent permissible by law, we expressly disclaim any liability in respect of the same.
4.4 For the avoidance of doubt, the information provided on this site is for informational purposes only and does not constitute medical advice. Before using any food supplements, you should seek medical advice from your doctor.
4.5 The Products are sold as food supplements and are not sold for any particular purpose. Unless otherwise stated on the packaging, all Feminavit products are formulated, packed, labelled, and sold as “Food Supplement” products compliant with the relevant aspects of current UK Food and Food Supplement Legislation.
4.6 Customers purchasing products for delivery outside the UK should satisfy themselves that the products, any health or nutritional claims, and ingredient levels comply with regulations in the country of delivery. Feminavit is not responsible for delays, non-delivery, or any additional costs incurred due to customs regulations.
4.7 Shelf-life, durability, and best-before dates are based on storage under UK ambient climatic conditions. Feminavit cannot be held liable for any deterioration due to storage conditions outside the UK.
5. Our liability if you are a consumer
5.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. However, we are not responsible for loss or damage that is not foreseeable.
5.2 We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business, or resale purposes.
5.3 We do not exclude or limit our liability for:
(a) Death or personal injury caused by our negligence;
(b) Fraud or fraudulent misrepresentation;
(c) Any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
(d) Any breach of the terms implied by sections 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose, and samples); and
(e) Defective products under the Consumer Protection Act 1987.
6. Events outside our control
6.1 We will not be liable for any failure or delay in performance caused by an Event Outside Our Control, as defined in clause 6.2.
6.2 An Event Outside Our Control includes, but is not limited to, strikes, lock-outs, civil commotion, war, fire, explosion, natural disasters, or failure of public or private telecommunications networks.
6.3 If an Event Outside Our Control occurs:
(a) We will notify you as soon as possible; and
(b) Our obligations will be suspended, and performance time extended for the duration of the event.
7. Other important terms
7.1 We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these Terms.
7.2 You may only transfer your rights or obligations under these Terms to another person if we agree in writing.
7.3 This contract is between you and us. No other person shall have any rights to enforce its terms under the Contracts (Rights of Third Parties Act) 1999.
7.4 Each paragraph of these Terms operates separately. If any provision is deemed unlawful, the remaining terms remain in full force.
7.5 If we fail to enforce any of these Terms, it does not mean we waive our rights.
7.6 These Terms are governed by English law. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
7.7 If you are a business customer, these Terms do not apply to you. Please refer to our business terms and conditions.
8. Information about us
8.1 We are Feminavit. We operate the website www.feminavit.com.
8.2 To contact us, please visit our Contact page or email info@Feminavit.com.